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A review of technology application and benefits in comprehensive facilities management for housing quality assurance

A review of technology application and benefits in comprehensive facilities management for housing quality assurance

Okoro, Chioma and Umeokafor, Nnedinma ORCID: 0000-0002-4010-5806 (2023) A review of technology application and benefits in comprehensive facilities management for housing quality assurance. In: International Conference on Construction in the 21st Century (CITC-13), 8th - 11th May 2023, Arnhem, Netherlands. (Unpublished)

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Abstract

The role of technology in housing delivery has been highlighted in recent research. This study explored technologies and their benefits to housing quality and delivery, especially during the development and operational stages. A desktop study based on a semi-systematic review from Scopus, Google, Google Scholar, Science Direct and Academic Search Ultimate was employed. Thematic analysis was used to analyse the data to extract relevant information from the sampled studies. The identified technologies that used in post-construction (facilities management) processes include building information modelling (BIM), autonomous robots, laser scanning and remote sensors, blockchain, radio frequency identification (RFID) technology, drones and mobile devices. While some challenges to adopting new technologies could be associated with the costs, resistance to change and management capacity, and delays in the process flow, the study revealed that the benefits of adopting technology outweigh the challenges. Such benefits include improved fast, accuracy, consistent and complete data, reduced carbon emission, improved collaboration and efficiency, and productivity. The study adds to the knowledge on technology adoption in housing quality management.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: buildings; facilities management; housing; maintenance; quality; real estate; technology
Subjects: T Technology > TH Building construction
Faculty / School / Research Centre / Research Group: Faculty of Engineering & Science
Faculty of Engineering & Science > School of Engineering (ENG)
Related URLs:
Last Modified: 24 Nov 2023 10:43
URI: http://gala.gre.ac.uk/id/eprint/42969

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