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Organisational challenges of implementing e-business in the public services: the case of Britain's National Mapping Agency

Organisational challenges of implementing e-business in the public services: the case of Britain's National Mapping Agency

Andreescu, Francesca (2006) Organisational challenges of implementing e-business in the public services: the case of Britain's National Mapping Agency. International Journal of E-Business Research, 2 (4). pp. 39-60. ISSN 1548-1131

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Abstract

Underpinning £136 billion of economic activity in the United Kingdom, Britain’s National Mapping Agency is a commercialising public sector organisation having trading fund status and existing in the intersection of two different spheres—the public and the private. Recognised as a leading participant in the geographic information industry, within which it is forging partnerships with key private sector companies, the organisation has enthusiastically grasped e-business as an all-embracing phenomenon and implemented a new strategy that transformed the way it did business. Drawing on longitudinal data gathered over a period of four years, this article explores the processes of strategic and organisational transformation engendered by e-business implementation in this organisation and discusses the successful elements, as well as some of the challenges to its change efforts.

Item Type: Article
Uncontrolled Keywords: e-business, National Mapping Agency
Subjects: H Social Sciences > HD Industries. Land use. Labor
Pre-2014 Departments: School of Business
Related URLs:
Last Modified: 13 Feb 2020 14:13
URI: http://gala.gre.ac.uk/id/eprint/3473

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