Zammit, Joseph P., Gao, James ORCID: 0000-0001-5625-3654 and Evans, Richard (2015) A framework to capture and share knowledge using storytelling and video sharing in global product development. In: Proceedings of the PLM'15 - IFIP 12th International Conference on Product Lifecycle Management. International Federation for Information Processing - Publications . Springer Verlag. ISSN 1571-5736

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Abstract

In global engineering enterprises, information and knowledge sharing are critical factors that can determine a project's success. This statement is widely acknowledged in published literature. However, according to some academics, tacit knowledge is derived from a person’s lifetime of experience, practice, perception and learning, which makes it hard to capture and document in order to be shared. This project investigates if social media tools can be used to improve and enable tacit knowledge sharing within a global engineering enterprise. This paper first provides a brief background of the subject area, followed by an explanation of the industrial investigation, from which the proposed knowledge framework to improve tacit knowledge sharing is presented. This project’s main focus is on the improvement of collaboration and knowledge sharing amongst product development engineers in order to improve the whole product development cycle.

Item Type:	Conference Proceedings
Title of Proceedings:	Proceedings of the PLM'15 - IFIP 12th International Conference on Product Lifecycle Management
Additional Information:	PLM15 was organized by QATAR UNIVERSITY in Doha, from 19 to 21 October 2015.
Uncontrolled Keywords:	Knowledge Management, Product Development, Product Validation and Testing, Social Media Tools, Tacit Knowledge
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science > Centre for Innovative & Smart Infrastructure
Related URLs:	Organisation Organisation
Last Modified:	02 Nov 2016 14:53
URI:	http://gala.gre.ac.uk/id/eprint/14405

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