Keates, Simeon ORCID: 0000-0002-2826-672X (2009) Inclusive design for ordinary users in extraordinary circumstances. In: Universal Access in Human-Computer Interaction. Addressing Diversity. 5th International Conference, UAHCI 2009, Proceedings, Part I. Lecture Notes in Computer Science, 5614 . Springer Berlin Heidelberg, Germany, pp. 525-534. ISBN 978-3-642-02706-2 ISSN 0302-9743 (doi:https://doi.org/10.1007/978-3-642-02707-9_59)

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Abstract

Universal access is commonly interpreted as focusing on designing for users with atypical requirements – specifically users with disabilities or older adults. However, universal access is also about providing access to users in all situations and circumstances, including those that place extraordinary burdens on the users. This paper examines the design of a user interface (UI) for use in an airport environment and explains how the lessons learned from designing for users with disabilities in particular have been applied in this new context. The paper further describes a series of experiments that were performed to demonstrate the usability of the new interface and also compare the efficacy of three different input strategies developed for the new UI. The most efficient method of input was a strategy of combined keyboard shortcuts offering access to the full functionality of the UI.

Item Type:	Conference Proceedings
Title of Proceedings:	Universal Access in Human-Computer Interaction. Addressing Diversity. 5th International Conference, UAHCI 2009, Proceedings, Part I
Additional Information:	[1] 5th International Conference, UAHCI 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009. [2] Online ISBN: 978-3-642-02707-9 [3] Copyright: © Springer-Verlag Berlin Heidelberg 2009
Uncontrolled Keywords:	Human Computer Interaction. inclusive design, ordinary users
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science
Related URLs:	Publisher Publisher
Last Modified:	14 Oct 2016 09:29
URI:	http://gala.gre.ac.uk/id/eprint/12618

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