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Exploring the advantages of content management systems for managing engineering knowledge in product-service systems

Exploring the advantages of content management systems for managing engineering knowledge in product-service systems

Wan, Shan, Li, Dongbo and Gao, James (2016) Exploring the advantages of content management systems for managing engineering knowledge in product-service systems. Procedia CIRP, 56. pp. 446-450. ISSN 2212-8271 (doi:10.1016/j.procir.2016.10.087)

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Abstract

Knowledge management has drawn great interest in manufacturing industries and related business practices. With the requirement for better managing the massive data and knowledge generated during different lifecycle stages of products, manufacturing industries are looking for effective way to acquire, save, process and share knowledge from and between different stakeholders, so as to make appropriate decisions and continuously improve business operations. Current (conventional) engineering information systems in manufacturing applications, such as Enterprise Resource Planning, Computerized Maintenance Management and Product Lifecycle Management Systems are difficult to inter-operate and integrate with each other when dealing with growing amount of data and knowledge as a product goes through its lifecycle stages. As informational and communication technologies (ICT) are being developed much faster in other sectors such as financial, business and social media, it is important to explore the potential of latest ICT tools predominantly used in those sectors for engineering applications and identify any advantages and benefits over the conventional engineering information systems. This paper presents an experiment in using an Open Source Content Management System, for the implementation of a collaborative product-service system for the planning and execution of maintenance and service operations of high-value complex numerical control machine tools in advanced manufacturing systems.

Item Type: Article
Additional Information: © 2016 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Uncontrolled Keywords: Content management systems; Product-service systems; Knowledge management; Machine tool maintenance
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Faculty / Department / Research Group: Faculty of Engineering & Science
Faculty of Engineering & Science > Department of Applied Engineering & Management
Faculty of Engineering & Science > Engineering Design in Practice
Last Modified: 23 Nov 2017 09:45
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/16635

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