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The management of volunteers – what can human resources do? A review and research agenda

The management of volunteers – what can human resources do? A review and research agenda

Alfes, Kerstin, Antunes, Bethania and Shantz, Amanda D. (2016) The management of volunteers – what can human resources do? A review and research agenda. The International Journal of Human Resource Management, 28 (1). pp. 62-97. ISSN 0958-5192 (Print), 1466-4399 (Online) (doi:10.1080/09585192.2016.1242508)

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Abstract

There is an increasing interest from scholars and practitioners in understanding how non-profit organizations can design and implement human resources (HR) practices to enhance desirable volunteer attitudes and behaviors. This paper presents a comprehensive overview of existing studies on the relationship between HR practices and volunteering outcomes. We use the ability-motivation-opportunity model (AMO) as a guiding framework to systematically integrate current knowledge on this topic. We identify gaps in existing research and offer detailed suggestions on how scholars can further enhance knowledge on how HR practices can lead to beneficial outcomes for both volunteers and non-profit organizations.

Item Type: Article
Uncontrolled Keywords: HR practices; AMO model; Volunteering; Non-profit organizations; Review
Subjects: H Social Sciences > HB Economic Theory
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified: 29 May 2018 13:50
Selected for GREAT 2016: None
Selected for GREAT 2017: GREAT a
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/15840

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