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Enhancing volunteer engagement to achieve desirable outcomes: What can non-profit employers do?

Enhancing volunteer engagement to achieve desirable outcomes: What can non-profit employers do?

Alfes, Kerstin, Shantz, Amanda and Bailey, Catherine (2015) Enhancing volunteer engagement to achieve desirable outcomes: What can non-profit employers do? VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, 27 (2). pp. 595-617. ISSN 0957-8765 (Print), 1573-7888 (Online) (doi:10.1007/s11266-015-9601-3)

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Abstract

Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to volunteer happiness and perceived social worth and negatively related to intent to leave the voluntary organization. Consistent with theory, engagement acted as a mediator between these factors. The implications for future research and the relevance of the findings for voluntary organizations are discussed.

Item Type: Article
Additional Information: © International Society for Third-Sector Research and The Johns Hopkins University 2015. The final publication is available at Springer via http://dx.doi.org/10.1007/s11266-015-9601-3
Uncontrolled Keywords: Volunteering; volunteer engagement; retention; happiness; social worth
Faculty / Department / Research Group: Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified: 14 Oct 2016 09:36
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/14285

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