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Assessing the accessibility of everyday products

Assessing the accessibility of everyday products

Cardoso, Carlos, Clarkson, P. John, Harrison, Lee-Anne, Langdon, Patrick and Keates, Simeon (2001) Assessing the accessibility of everyday products. In: International Conference on Inclusive Design and Communications (INCLUDE 2001), 18 - 20 April 2001, Royal College of Art, London, UK.

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Abstract

If a product is being designed to be genuinely inclusive, then the designers need
to be able to assess the level of exclusion of the product they are working on and
identify possible areas of improvement. To be of practical use, the assessments
need to be quick, consistent and repeatable.
The aim of this workshop is to invite attendees to participate in the evaluation of
a number of everyday objects using an assessment technique being considered by
the workshop organisers. The objectives include evaluating the effectiveness of the
assessment method and to suggest revisions to the assessment scales being used.
The assessment technique is to be based on the ONS capability measures (1)
which recognises 14 capability scales of which seven are particularly pertinent
to product evaluation, namely: motion; dexterity; reach and stretch; vision;
hearing; communication; and intellectual functioning. Each of these scales range
from 0 (fully able) through 1 (minimal impairment) to 10 (severe impairment). The
attendees will be asked to rate the products on these scales. Clearly the assessed
accessibility of the product depends on the assumptions made about the context
of use. The attendees will be asked to clearly note the assumptions that they are
making about the context in which the product is being assessed. The aim is to
identify how assessors would use the assessment method in the real world. The
objects being assessed will include items such as remote controls, and mobile
telephones. The attendees will be asked to assess at least two products. Helpers
will be on hand to assist and observe. The assessments will be collated and
compared and feedback about the method sought from the attendees. Initial
conclusions will be presented at the end of the workshop. More detailed analyses
will be made available in subsequent proceedings. Ideal workshop attendance
would be between 30 to 40 people.

Item Type: Conference or Conference Paper (Paper)
Additional Information: [1] Include 2001 Conference Book Abstracts from all the papers presented, biographies of the keynote speakers and a full programme of the conference. As given to conference delegates attending (revised edition) Details: A4 portrait, 106pp, illustrated Editor: John Bound, Roger Coleman Designer: Margaret Durkan
Uncontrolled Keywords: assessing accessibility everday products
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
T Technology > T Technology (General)
T Technology > TA Engineering (General). Civil engineering (General)
Faculty / Department / Research Group: Faculty of Engineering & Science
Related URLs:
Last Modified: 14 Oct 2016 09:31
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/12967

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