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Transforming knowledge management: A quicker and affordable route to high performance organisations

Transforming knowledge management: A quicker and affordable route to high performance organisations

Coulson-Thomas, Colin (2013) Transforming knowledge management: A quicker and affordable route to high performance organisations. Policy Publications, Peterborough, UK. ISBN 9781872980249

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Abstract

Many knowledge management initiatives have been excessively general and overly complex, and they have not delivered hoped for results. A more focused and flexible approach is required that can quickly impact upon performance, achieve multiple objectives and provide clear benefits to both people and organisations.

This report questions ‘traditional’ approaches to knowledge management and sets out a more affordable route to achieving greater returns on investment and building a high performance organisation.

Contents

Executive Summary

1 Knowledge Management and the High Performance Organisation

2 Underpinning Research and Experience

3 Knowledge Management and Performance

4 Reducing Risk and Enabling Compliance

5 24/7 Learning and Creating New Knowledge

6 Managing and Exploiting Knowledge

7 Knowledge Management and Business Development

8 Supporting Communities of Knowledge Workers

9 Transforming Public Services

10 Purchasing and Informed Decision Making

11 Communicating and Building Relationships

12 Adopting and Implementing Knowledge Support

13 Knowledge Entrepreneurship and ‘New Leadership’

References

The report contains mini-case studies that illustrate a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.

Item Type: Book
Additional Information: [1] The report draws upon a five-year investigation into the most cost-effective route to the creation of high performance organisations. It follows earlier reports that have drawn upon the same underpinning research programme.
Uncontrolled Keywords: knowledge management, knowledge-based performance support, performance support, high performance organisations, creating new knowledge, managing and exploiting knowledge, knowledge communities, communities of knowledge workers, knowledge entrepreneurship, 'New Leadership'
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Faculty / Department / Research Group: Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified: 14 Oct 2016 09:24
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/10105

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